Why Join Us:

At BCNC, we are passionate about making a meaningful difference in our community. Our team is driven by a shared commitment to social impact and is both supportive and resourceful. We believe in fostering an empowering and inclusive work environment where every individual can contribute, grow, and thrive. If you are looking for a rewarding career that allows you to align your passion with making meaningful change, explore our open positions and join us in our mission to pave the way for a better tomorrow.

What You Will Do:

The Bilingual Class Assistant is a member of the BCNC Adult Education and Workforce team. Adult Education prepares adult immigrant learners with the education, training, and guidance that lead them to successful employment and family-sustaining wages. You will strengthen immigrant adults and teach individuals English and the critical skills they need to thrive in today's economy. You will report directly to the Assistant Director of Adult Education.

In This Role, You Will:

Support the Digital Navigator during one or more assigned bilingual computer skills classes for immigrant adults with limited English proficiency.
Provide language-accessible explanations, demonstrations, and one-on-one assistance in English and at least one of the following languages: Cantonese, Mandarin Chinese, French, Spanish, or Haitian Creole.
Provide classroom support for assigned class sections and communicate regularly with the Digital Navigator about lesson preparation, participant needs, and scheduling.
Help participants practice foundational, basic, and intermediate computer skills using Chromebooks, web browsers, Google Workspace, email, Zoom, Google Meet, online forms, telehealth portals, job-search tools, and other online resources.
Reinforce lessons related to security, online fraud prevention, AI tools, digital communication, workforce readiness, and independent technology use.
Assist with classroom setup and cleanup, distribution of devices and materials, login support, basic troubleshooting, and safe handling of computer equipment.
Encourage participant engagement and confidence while maintaining a patient, respectful, and culturally responsive learning environment.
Support attendance, participant check-in, surveys, assessments, and documentation of participant questions or digital navigation services, as directed.
Communicate participant needs, technology problems, and classroom observations promptly to the Digital Navigator.
Participate in required onboarding, training, supervision, and lesson-preparation activities.
Perform other duties as assigned by the supervisor.

What We Look For:

There is no specific degree or certificate required. Relevant community, classroom, volunteer, professional, or lived experience is valued.
Working knowledge of Chromebooks or computers, web browsers, email, Google Workspace, Zoom or Google Meet, and online forms; ability to learn additional tools and perform basic troubleshooting.
Ability to explain technology skills clearly and patiently to adult learners with varying levels of English proficiency and digital experience.
Reliable, organized, and able to follow lesson plans, protect participant privacy, and communicate concerns to the instructor.
Demonstrate cultural humility and commitment to supporting immigrant, low-income, and culturally and linguistically diverse communities.
Professional working proficiency in speaking, reading, and writing in at least one of the following languages is required: Cantonese, Mandarin Chinese, French, Spanish, or Haitian Creole.

What We Offer:

Paid sick time.
Retirement plan with employer matching.

Working Conditions:

Must be available to work a flexible schedule and may require local travel during the workday.
This position involves performing essential job functions in typical work environments, including but not limited to offices, classrooms, or community settings. Duties may require routine movement such as walking, standing, and bending. Depending on the role, responsibilities may also include the ability to move items weighing up to 25–50 pounds, and the use of computer equipment and effective communication. All essential functions can be performed with or without reasonable accommodations.

Please Note:

You must be authorized to work in the United States. BCNC does not provide sponsorship for an employment work visa.

BCNC is an equal opportunity non-profit organization that supports diversity and encourages all employees and applicants to apply. The language proficiency requirement is based solely on the needs of the position and is essential for fulfilling the role's responsibilities. BCNC is committed to non-discrimination and equal opportunity for all without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by Federal, State or Local laws.

Boston Chinatown Neighborhood Center

Bilingual Class Assistant

About the Job